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State support program
Assistance to Forcibly Displaced Persons from Nagorno-Karabakh

Receive Support for Repaying a Gold-Collateral Loan as a Forcibly Displaced Person from Nagorno-Karabakh

Within the framework of the program, the Government of Armenia forgives the debts of forcibly displaced persons from Nagorno-Karabakh who, prior to September 19, 2023, had a consumer loan secured by gold in Armenian banks or credit organizations, provided that the loan amount does not exceed 2,500,000 AMD.

You can apply for this service by visiting the office in person.
Who Can Apply?
Persons Forcibly Displaced from Nagorno-Karabakh
Application Duration
30-45 minutes

To receive support, you must visit the Ministry of Finance of the Republic of Armenia in person (Address: 1 Melik Adamyan St., Yerevan) and submit the required documents.

Eligibility Requirements
Only individuals forcibly displaced from Nagorno-Karabakh are eligible, provided that their total outstanding obligations in all banks and credit organizations as of December 29, 2023, do not exceed 2,500,000 AMD.

Required Documents
To apply, you must present:

  • A passport
  • The application form, which is provided on-site

Provision Timeline and Procedure

  • Based on your application, the Ministry of Finance prepares a debt forgiveness agreement. A notification is sent to you via the contact details provided in the application, specifying the date and time to visit the Ministry of Finance.
  • On the specified date, the applicant visits the Ministry, signs, and receives their copy of the debt forgiveness agreement.
  • The Ministry then compiles and sends the signed agreements to the relevant financial institutions so that the collateral can be released.
  • The applicant then receives an email notification indicating that they may now approach the financial institution to retrieve the released items.

Reference to Legislation

  • RA Government Decision No. 2326-N, dated December 28, 2023
  • RA Government Decision No. 481-A, dated April 4, 2024

These legal acts are available at arlis.am.

For technical support:

Working hours:
10:00 AM - 6:00 PM
Phone numbers:
0-8000-2020
(+374) 010 58-59-80
Viber: (+374) 041 58-59-80

For service support:
Working hours:
9:00 AM - 6:00 PM
Phone number:
(374) 011 80-03-68
This service is available through other channels.

Different channels may require different amounts of time and resources.

Service Provider
Ministry of Finance of the RA
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