You can choose from the following types of insurance:

• Individual
• Corporate
• Social package insurance

Before getting health insurance:

Study the services the insurance company reimburses, as different packages are often offered.

Find out when the insurance contract becomes effective

• In most cases, there is a waiting period; the coverage begins after a few days or even a few months.

Find out how and when reimbursements are made

• Usually, insurance companies have partner hospitals that pay for medical services directly on your behalf.
• You will be responsible for the initial payment if you choose a non-partner hospital. You can then submit payment receipts to the insurance company for potential reimbursement.

Find out if you can also insure your family members and the length of their waiting periods

• Waiting periods for family members can typically last up to a year.
• During this waiting period, they may have limited access to services, and the extent of coverage can vary between insurance providers.

To see a doctor using insurance, you need to apply to your insurance company via a phone call or their mobile app.

The insurance company registers your request and forwards it to a medical expert. The expert will contact you by phone to clarify your health complaints and, based on your package limits, guide you to your preferred medical facility that collaborates with the insurance company.

Once the date and time of the visit are confirmed, the medical facility will send you a confirmation via SMS or inform you over the phone.

On the scheduled day and time, you must arrive at the medical facility and inform the reception about your pre-arranged appointment via insurance. You should provide your ID card or passport, then activate a queue ticket (electronic queue) in accordance with the medical facility's rules. 

• If additional examinations are necessary during your medical check-up, the medical facility sends a request for the additional tests to your insurance company. If needed, you can also contact your insurance provider yourself to clarify the situation.
• Typically, the insurance company responds within 10–15 minutes by either approving or rejecting the request.

• If you consulted a doctor without submitting an online application to your insurance company beforehand, you can still receive reimbursement for the medical examinations, tests, surgery, or prescribed medication from your insurance company, up to the amount specified in your insurance package.
• In this case, you pay for the services yourself. Afterward, you submit the payment receipts and medical instructions provided by the doctors to the insurance company via email or their mobile app. The company then decides whether to reimburse the expenses based on your insurance package limits.
• If the reimbursement is approved, the insurance company transfers the funds to the bank account you provided.

Note
It is necessary to check in advance how many days you have to submit these documents, as there are established deadlines for reimbursement.

Depending on the type of electronic prescription, you can obtain the medication:

• Within 30 days if the prescription requires you to use it once (in the case of a single-dose prescription).
• Within 180 days if the prescription requires you to use it regularly (in the case of a multiple-dose prescription).

You can obtain the entire amount of medication needed for the entire course of treatment at once or in parts.

No. No prescriptions are issued indefinitely since any disease, whether acute, chronic, or exacerbation of a chronic one, must be monitored by a doctor and subjected to dynamic monitoring.

There are diseases where long-term medication is prescribed, and a multiple-release prescription is issued for 180 days at once.

A doctor can prescribe medication for 180 days but issue a prescription every 30 days to monitor the patient’s health.

Emergency or symptomatic treatment medications are not prescribed by prescription.

Medications prescribed by electronic prescription are those prescribed exclusively after diagnosis and necessary examination.

For example, in the case of bronchitis or tonsillitis, antibiotics are prescribed only after examination when the doctor is convinced that the diagnosis is bacterial and prescribes antibiotics.

Yes. It is possible. For this, the patient's personal data is entered, the system checks the availability of the prescription, the pharmacist activates the prescription, and writes out the medication to be delivered.